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Support

Questions, feedback, or something not working as expected? Reach out and include the iPhone model and iOS version you’re using when possible.

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Send a message and it will be delivered directly to Focus Sessions support.

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Notifications and iPhone Focus

Focus Sessions cannot silence every app or lock your phone automatically. Apple keeps those controls with you. Use the in-app Focus instructions to turn on an iPhone Focus mode, or open iPhone Settings → Focus to choose which people and apps may notify you.

Spotify audio

Connect Spotify from Focus Sessions Settings, then follow the sign-in screen. A Spotify account and the Spotify app may be required for playback. Focus Sessions hands playback to Spotify, so available music and playback behavior are controlled by Spotify.

Ambient sounds

Check that the iPhone volume is turned up and Silent Mode is off. During a session, confirm that an ambient sound is selected and its volume control is above zero.

Export journal entries

Open the journal section and choose Export. The iPhone share sheet lets you save or open the export in compatible apps on your device.

Delete all app data

Go to Settings → Your Data → Delete All App Data and confirm. This permanently removes your Focus Sessions information from the device, including journal entries, session history, presets, achievements, and connected Spotify credentials.